Microsoft, for a long time, profitted from a natural monopoly on their operating system,Hiring and promoting David Pogue is a great example of expanding that base into the online world The ecosystem of the worldwide web was just being filled in,The good news is that we all need to act as if we're on camera
Almost all of their actions are driven by the search for more customers,Doesn't matter if the duck thinks it's a dog, it's still a duck as far as the rest of us are concerned Your dream shouldn't be impossible, but it sure helps if it's improbable,And black hats require the private sphere to exist and thrive
If one could email every single Facebook user who came from Cleveland, the thing would fall apart,Yet another nail in the email used to be useful coffin As for being capricious, consider this photo from the US Open,Clich��s make it easy to talk without really saying anything
Big-thinking companies lose customers all the time because big-thinking companies isolate the decision makers from the outside world,They wrote for their tribe, they give their followers just barely enough to read People and brands and organizations that stand for something benefit as a result,It might be, I don't care about that, or it might be, all big companies are evil or it might be, I love new stuff
If your pipes break at 3 am, Roto Rooter is happy,Anyway, the outcry that accompanies the closing of one of these businesses should be enough to remind you that your hesitation has a cost Headlines don't always look like headlines, of course,Rama wrote in and asked why I mentioned this
In the same casino, there are craps players who blow on the dice, wiggle their hips and wear lucky shoes,Or we resolve it by acknowledging the creativity and insight of the giver And things like customer service and community relations were expenses, things you did in order to keep the factory out of trouble,He calls tech support for the word processor he uses and lets them have it with both barrels
The long tail of authors meets the long tail of public interest,It's hard work to make good decisions with less than all of the data He probably hordes the sauce and uses it on his eggs in the morning or whatever,He didn't sell every slot, didn't make every possible fan, but he made things happen
There are more than 100,000 published authors in the US,It's easier to stand by and watch the company fade into oblivion 99 people out of a hundred take one or two packets of sauce,It's a hard road to be that authentic, that driven, that certain
